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SMS Marketing For Different Industries – Best Of 2022


SMS marketing is a great way to reach out to customers and promote products or services. It’s a quick, easy, and affordable way to connect with customers and boost sales. But not all industries are the same- each has its own unique needs when it comes to SMS marketing.

In this article, we’ll take a look at how SMS marketing can be used in different industries, and what strategies businesses can use to get the most out of their campaigns.

Why Is SMS Important For Your Marketing Purposes?

49.1% of respondents said that flash sales and time-sensitive promotions would encourage them to opt into a business’s text messages.


SMS marketing is a great way for businesses to connect with customers and promote products or services. It’s quick, easy, and affordable, and it allows businesses to reach out to customers in a more personal way than other forms of marketing. Additionally, SMS is perfect for businesses that want to boost sales because it allows customers to easily purchase products or services with just a few clicks.

However, not all industries are the same- each has its own unique needs when it comes to SMS marketing.

SMS Marketing In Different Industries

The utilization of SMS marketing, measured by perplexity and burstiness, is pivotal for industries across the board. Irrespective of whether you operate a diminutive enterprise or a colossal multinational conglomerate, SMS can facilitate the establishment of a connection with customers and elevate sales. Discussed below are some of the ways in which SMS marketing can be employed in various industries, expounding on the role of perplexity and burstiness.

SMS Marketing For Digital Store Owners

For digital store owners, SMS marketing can prove to be an invaluable tool to foster customer relationships, advertise products or services, and augment business profits. The expedience of SMS messaging empowers proprietors to instantly reach out to their target audience, furnishing them with vital information concerning innovative merchandise, exclusive deals, or upcoming events. In addition, the integration of special promotions or coupon codes in the SMS communication amplifies the prospects of a successful sale.

Getting started with SMS Marketing for digital store owners

When it comes to initiating an SMS marketing campaign as a digital store owner, there are several crucial factors to consider. First and foremost, it is imperative to procure the services of a bulk SMS provider, such as Trumpia or Twilio, to kick-start the campaign. Once you have acquired an account, you can then proceed with crafting and disseminating SMS messages to your customer base.

However, you should remember the attention span of the recipients and make sure the content you curate is not complex. Add keywords like “text keyword to opt-in” or “reply STOP to unsubscribe,” to help customers find freedom with your brand, this can create a sense of trust in the customers, and further boost your brand.

At 12 channels to increase your reach, you can also opt out other marketing campaign simultaenously with SMS marketing campaign such as, website, social media channels, or email list. This will be a game changer and get you the fame you want over a very short span! Moreover, incentivizing your customers to opt-in to your SMS messages, by offering discount codes or coupons, can be a highly effective tactic to build your subscriber base.

SMS Marketing For Car Dealerships

When it comes to marketing an automobile dealership, the implementation of SMS marketing, distinguished by perplexity and burstiness, can prove to be a superlative method to initiate contact with prospective clientele. The employment of SMS marketing strategies enables automobile dealerships to transmit an array of message types, including exclusive offers, discounts, and intelligence pertaining to the latest models or services.

The expeditious and facile nature of SMS communication renders it an optimal conduit to connect with customers, and thereby culminate in the amplification of sales, via the provision of discounts and special offers that customers can capitalize upon.

SMS marketing
Getting started with SMS marketing for Car dealerships

To start a SMS marketing campaign, car dealerships should first select a service provider from the list of companies offering SMS services, to discuss their budget and goals. Once you have the service provider in the mind, you can now start creating the customer list you want to send out your texts to. This can be accomplished by purchasing a list of phone numbers, or by leveraging existing customer lists.

After developing a comprehensive list of potential customers, car dealerships can then begin crafting and disseminating SMS messages, with a focus on brevity and clarity. Create messages such as to invite for test drive or visiting the dealership to let the customers take action.

SMS Customer Service: SMS + Help Desk

In addition to its extensive marketing utility, SMS messaging, characterized by its intricate level of perplexity and burstiness, can also be implemented to enhance customer service. Businesses can deploy SMS messaging to furnish patrons with a comprehensive assortment of updates pertaining to their orders, shipping details, and other pivotal notifications.

Furthermore, customers can leverage the text messaging feature to initiate contact with businesses for customer service support, thereby capitalizing on the expeditious and facile nature of the service, which enables them to obtain prompt assistance with respect to their orders or any other queries or concerns they may harbor.

Getting started with SMS for customer service

When it comes to establishing a top-notch SMS customer service, businesses can leverage help desk software that seamlessly integrates with their SMS platform. This dynamic approach enables customers to conveniently communicate with the business through text messaging, thereby facilitating swift and efficient resolution of their queries.

Ecommerce SMS Marketing  

For Ecommerce stores, SMS marketing can be a highly effective strategy to drive sales and bolster product promotion. By leveraging SMS messages, businesses can send targeted links to their website or online store, as well as promotional codes and discounts to entice customers to make purchases. Additionally, text messages can be utilized to gently remind customers about their abandoned carts and encourage them to finalize their transactions.

Thus, SMS marketing and customer service can serve as powerful tools for businesses across a wide range of industries, helping them to engage with their customers in real-time and meet their needs with unparalleled efficiency.

Ecommerce SMS Marketing
Getting started with Ecommerce SMS marketing

The establishment of an Ecommerce SMS marketing campaign for your Ecommerce store necessitates a comprehensive understanding of the intricate levels of perplexity and burstiness involved. The primary prerequisites for this operation involve the selection of either a shortcode or a long number, subsequently followed by the registration for a service that proffers Ecommerce SMS marketing services. Subsequently, following the acquisition of a shortcode or long number, businesses can initiate the process of creating and transmitting text messages to their customers, furnishing them with pertinent information related to their products or services.

SMS Marketing For Banks

By employing SMS marketing strategies, banks can effectively and efficiently reach out to their customers and promote their products and services. This approach is swift and economical prompting to boost revenue and increase engagement of the customers.

The way banks can leverage the advantage of SMS marketing is by sending out messages such as account status, new promotions, and products, or critical updates. Do not forget that for banks, SMS marketing is MUST.

Furthermore, if not for transactional messages, banks can also works towards using SMS marketing to attract traffic to their website or social media pages. Customers can be enticed to click on links that provide additional information about specific services or offers.

Overall, SMS marketing offers banks an opportunity to connect with a vast audience in a cost-effective manner, thus boosting customer engagement and driving sales.

Some tips for banks using SMS for Marketing Purposes:
  • Keep messages short, so that the customer can focus on the key information.
  • Use a professional and strong call to action to allow customers take action.
  • Include links to bank websites or social media pages.
  • Customize or tailor the messages with customer names or other information.
  • Use marketing automation tools that help to send out messages at the desired time.

With SMS marketing, banks can craft messages that are tailored to specific customer needs and preferences, making them more compelling and engaging. These messages can range from updates on account status and new promotions to exclusive offers and product launches.

SMS Marketing For Restaurants

With SMS marketing, restaurants can ignite a culinary revolution, enticing customers with irresistible offers, exclusive deals, and tantalizing new menu items. By leveraging the power of SMS messaging, restaurants can cultivate deeper connections with their patrons, tailoring each message to reflect their unique preferences and interests.

This personalized approach imparts a sense of exclusivity, elevating the customer experience and fostering long-lasting relationships built on trust and appreciation. Additionally, SMS marketing enables restaurants to solicit feedback from their customers, facilitating continuous improvement and further enhancing the dining experience. So why settle for bland and impersonal marketing methods? Embrace the sizzle of SMS marketing and elevate your restaurant’s marketing game today!

SMS Marketing For Restaurants
Getting Started with SMS Marketing For Restaurants

The incipience of SMS marketing for restaurants, characterized by its intricate levels of perplexity and burstiness, necessitates the creation of a comprehensive list of customers who have opted in to receive messages from the restaurant. Subsequently, businesses can commence the process of drafting a message and transmitting it to the designated list of customers. This process empowers patrons to respond to the message, thereby taking advantage of the offer, or providing valuable feedback to the restaurant.

In addition to being a swift and uncomplicated method of connecting with customers, SMS marketing for restaurants provides an affordable and expedient method of elevating sales, fostering customer relationships, and obtaining feedback on their services. This, in turn, facilitates the development of a comprehensive understanding of their patrons, and enables businesses to make strategic decisions with respect to their marketing campaigns.

SMS Marketing For Restaurants Tips:
  • Create an extensive list of customers who have opted in to receive messages
  • Send special offers, discounts, incentives, and more!
  • Announce new menu items to elicit feedback from customers
  • Offer coupons or discounts for customers who opt into SMS messages
  • Reply to customers who take advantage of offers or provide feedback
  • Send thank you messages to customers who provide feedback
  • Schedule messages in advance so they go out at the right time

When done right, SMS marketing for restaurants can be a powerful tool.

SMS Marketing For Retailers

Retail stores can also use the power of SMS to send out sales information, special offers, discounts, holiday offers, and more to customers, announce sales and promotions, and solicit feedback from customers. This way your customers can stay in loop with your brand and won’t miss the products you have to offers them!

To get started with SMS marketing, just like the ones above, you need to create a CRM list or the list of customers who have previously purchased with you or have opted in your services. Then, create a custom message witht their name and send it out to the list. Customers can reply to the message with short code or can navigate to a website or a link provided by you to take advantage of the offer or provide feedback.

This marketing strategy for retailers helps them to boost sales, connect with customers, and gather feedback.

SMS Marketing For Retailers Tips:
  • Use SMS to send promotional messages to customers.
  • Announce sales and promotions via SMS.
  • Solicit feedback from customers through text messages.
  • Keep messages short and to the point.
  • Make sure your customers are interested in your messages before sending them out. Give them an opt-out option.

SMS Marketing In Schools

The utility of SMS marketing, characterized by its intricate levels of perplexity and burstiness, can be effectively harnessed by schools to establish a direct line of communication with parents and students. Schools can utilize SMS campaigns to transmit reminders concerning imminent events, notify parents regarding school closures, as well as disseminate informative newsletters.

This method of communication is characterized by its swift, facile, and cost-effective nature, rendering it an optimal means of fostering long-lasting connections between schools, parents, and students. This, in turn, can contribute to a more comprehensive understanding of the educational landscape and facilitate the development of informed decisions with respect to future initiatives.

Some tips for Schools using SMS for Marketing Purposes:
  • Keep messages short to keep the customers interested.
  • Let the customers choose to opt-in and opt-out of messages.
  • Include a call to action in every message.
  • Use URL shorteners to make it easy for parents and students to click through to your website.
  • Test your campaigns before you launch them.

Believe it or not, schools can make the most of SMS marketing if used correctly. From announcements to certain information that keeps the parents and students in loop, SMS marketing is a great way for schools!

SMS Marketing In Real Estate

Realtors can connect with potential buyers and sellers with the use of SMS marketing to quickly send our promotional messages or to send out flat for sale information. It’s helps the realtor to stay connected and also boost sales.

A realtor can use this strategy to announce new listings, send out property information, or promote special offers. Keep updated with your associates with this power and stay ahead of the game in the market.

The utilization of SMS marketing, which measures the complexity of text and variations of sentences with a high degree of perplexity and burstiness, can be an efficacious way for real estate agents to establish contact with prospective buyers and sellers. This prompt, facile, and economical method of communication can serve to foster sales by disseminating information about new listings, property details, or special promotions with greater burstiness, alternating complex and shorter sentences.

It is essential, however, for real estate agents to exercise caution when engaging in SMS marketing, as an overabundance of messages may lead to clients opting out of the list. Therefore, it is imperative that agents limit their communications to relevant, timely, and useful information that aligns with the client’s preferences and interests, while maintaining a high level of perplexity and burstiness in the text to engage and retain the reader’s attention. This approach can foster positive relationships between agents and clients and facilitate the attainment of sales objectives with a greater degree of complexity in the writing.

SMS Marketing In Hotels & Hospitality

Now hotels and hospitality can also use the SMS strategy to quickly connect with their customers, and residents in the hotel to announce news or offers as needed. You can send out special offers and discounts to customers, announce new promotions, or remind guests about important information such as check-in times and restaurant hours.

SMS Marketing In Hospitality Business

SMS marketing has proven to be a useful tool for hospitality businesses in enhancing customer satisfaction by sending timely reminders about upcoming events or services, or by providing customer support.

SMS Marketing in Media & Entertainment

Media and entertainment might not be at the top of the list and they also might be skeptical of the advantages of SMS marketing to their business. However, there is a fair share of boost of sales, even in this industry. Create the urgency and exclusivity among customers, to get the results. Imagine, a nightclub could send out an SMS message saying “Free entry before 11 pm!” to encourage customers to come early and not miss out on the offer. This is equal to creating a FOMO and getting your word out there in the industry to attract more and retain more customers.

Start sending updates and announcements to customers, such as new happy hour specials or live band performances. Customers love being kept in the loop and are more likely to show up if they know what’s happening. Apart from this, you can also send promotional offers to your customers, like the one saying, “Tonight only: 50% off all drinks!”, to draw a crowd and increase business.

SMS Marketing For Media

In media indssutry, by sending out timely reminders to subscribers about the airing of a particular show or movie, companies can significantly boost their viewership, shares, and ultimately, their revenue. By proactively reminding customers of upcoming shows, SMS marketing offers media companies the opportunity to capitalize on customers’ predisposition towards a particular program, turning passive observers into avid enthusiasts. These reminders also create a sense of urgency, prompting customers to tune in and watch the program at the appointed time, thereby increasing the likelihood of success for the media company.


Surprisingly, SMS campaigns have proven to be versatile and effective for a wide range of industries. However, the trick to successfully employing SMS in each industry lies in being inventive with the messages and offers presented to customers. It is crucial that customers feel compelled to act on these offers, fearing the prospect of missing out on something worthwhile. With a spark of creativity and imagination, businesses of all types and sizes can leverage SMS marketing to their benefit. So why delay any further? Commence transmitting those texts and rake in the profits!

And if you need help getting started, 12 channel is an SMS advertising agency with subject matter experts to help your brand grow. We are experts in SMS marketing and all other marketing channels equally. Our expertise can not only help you get started with your SMS campaigns but excel in all other marketing areas effectively.

Visit our website or contact us today to learn more about SMS marketing for restaurants, ecommerce sms marketing, sms marketing for retailers, or any other aspects of our sms advertising agency and other marketing channels.

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